Zebra Technologies Supports Its ISV Partner Arrowhead Every Step Of The Way, From Initial Development To Successful Deployment At Global Food Manufacturer

  • Zebra Technologies Supports Its ISV Partner Arrowhead Every Step Of The Way, From Initial Development To Successful Deployment At Global Food Manufacturer

    Arrowhead Corp is a Zebra ISV partner. Arrowhead works in close collaboration with the Zebra Technologies Developer Team. It used the Zebra Link-OS® Multiplatform SDK to help design its Mobi Print application, which is available in both Android and iOS versions; there has been a significant swing toward Android deployments in recent years, with 80% of downloads now being Android. Mobi Print is a print utility that enables communication between mobile devices to Zebra printers. This utility enables printing of PDFs, labels, receipts, and images through Wi-Fi or Bluetooth.

    Arrowhead is also an early adopter of Zebra’s breakthrough data intelligence platform, Savanna™, and hasbuilt various new solutions specifically around Savanna; it is planning to integrate Savannna into its Mobi Print offering in the future.Challenge The food manufacturer decided to upgrade its mobile hardware and software, for its drivers, to the latest technology, while also migrating from a Windows CE OS to Android. With over 3,000 contracted drivers delivering to over 30,000 retail outlets around the world daily, it was crucial that the new solution worked optimally and could be centrally managed; this included the ability to print receipts and paperwork from handheld devices onto mobile printers. The manufacturer wanted bestin-class hardware and a printing software solution which was stable,reliable, validated, and would be quick to implement and integrate. Solution Having previously used competitor hardware, the manufacturer decided on Zebra hardware; and once Zebra understood the printing requirements, the Zebra Developer Team quickly recommended Arrowhead’s validated application, Mobi Print. Mobi Print enables drivers to print directly from the Mobileframe platform ERP applications running on their Zebra TC56 Touch Computers to their Zebra ZQ520 Mobile Printers via wireless or Bluetooth.

    Mobi Print also allows Arrowhead to remotely inject a printer command be for each print, for example to manage one of the printer settings, such as enabling or disabling low energy Bluetooth, or battery timeout. The devices were shipped fully preconfigured from Zebra.As the devices are used at locations throughout the USA andMexico, Arrowhead remotely manages, updates, and troubleshoots the TC56 via SOTI® MobiControl and, via SOTI, has been able toinstall Zebra’s Bluetooth printer management solution, comprising Bluetooth Connector and Connection Manager applications, onto theTC56s.

    These applications create a gateway between the Bluetooth connected ZQ520s and Zebra’s Printer Profile Manager Enterprise,so Arrowhead can access the same real-time visibility over the printers and update, monitor, and troubleshoot the printers too.

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