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How do I factory default my printer?

The best method for factory defaulting the printer is to click the button in Printer Utilities to Restore Defaults. This will reset all setting and even the network/bluetooth connection. To totally reset back to factory settings in its new condition, you also can send this command from Zebra setup utilities communication window or from the windows driver.

I have purchased prints; however, they are not showing in my app. How do I update it?

Please make sure to enable notifications for Mobi Print in the settings on your iOS device. After you have done this, place your email address in the settings page of Mobi Print. Once this step is completed, please email support@mobiprintapp.com and provide your email address and transaction number from Apple or the amount of purchased prints. We will load your account within minutes of receiving.

How can I print labels from my iPad / iPhone / iPod?

Labels can be printed in a variety of ways. (View our print methods for more information)

Mobi Print can store a sample format you want to use & you can add the dynamic data by a URL Pass or manual entry.
You can print from a FileMaker database, web app, or native app, by sending encoded ZPL, encoded CPCL, or using a stored format template.
You can use Open In or our iOS 8 extension to open a PDF and print to the label printer. Be sure to add label size in the Settings Size.

How can I print from Filemaker using Mobi Print?

Please see the following article explaining the options found here.

Does Mobi Print support Special Characters?

Yes! With version 3.50 and higher we have added support out of the box for special characters.

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